On-site Residential Concierge

Residential Concierge Service Atlanta, Georgia

If you are looking for a carefully selected group of individuals to be the first impression for your guests and visitors, oversee the details of daily building activity and work with building staff to cater to the individual needs of your residents, you can count on the dedicated team from CSOA. We tailor our Residential Concierge services to meet the specific needs of each of our residential properties.  Whether you need 24/7 coverage, 9-5 coverage, a seasonal pool butler or anything in between, we have you covered.  Let us take care of staffing your Concierge desk, so you can focus on other things!

Our Residential Concierges currently service over 2200 units in the Atlanta market.  All concierges are friendly, knowledgeable, resourceful and professional, in both appearance and demeanor.  They are thoroughly trained and equipped to provide a full array of Residential Concierge services including the following:

  • Providing a warm and gracious greeting and directing residents and guests
  • Arranging transportation
  • Signing for and distributing mail and packages
  • Communicating with the residents and the Board via community website tools such as  Mybuilding.org, BuildingLink and ConciergePlus
  • Securing hard-to-get sporting, theatre, symphony and concert tickets
  • Securing discounted movie and area attraction tickets
  • Securing discounted hotel reservations

We also have a robust partner program that offers exclusive offers and promotions for the residents of the properties that are contracted with CSOA.

If you would like to add these services to your contract, CSOA can provide additional services, such as staffing your pool with a pool butler, working with the Board and property management to coordinate special building events and resident appreciation gatherings, coordinating monthly CPR and/or Fire Safety trainings through MITEC, providing custom emergency and asset manuals and more.

If you are interested in getting more information about our Residential Concierge service, please call our office at (404) 816-1677 or send an email to inquiries@csoa.com.  Please click here to request a proposal.

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