About Us

Penny-Morriss-closeupConcierge Services of Atlanta, Inc. (CSOA) was established in 1997 by President and owner, Penny Morriss Campbell.  Penny started her career as Atlanta’s first corporate Concierge for Midtown’s One Atlantic Center.  After this, she worked for the Washington D.C. based Intercontinental Concierge Corporation as the general manager for their Atlanta office.  During her time in Atlanta, Penny recognized a great need for providing specialized services to Class A office buildings.  In 1997, she followed her own advice of  ”no risk, no reward”, and Concierge Services of Atlanta, Inc. was established.

In 2004, we expanded our services to include the residential market, adding luxury condominiums and apartments to our list of clients.  In 2014, CSOA entered into the retail market. Penny’s risk has paid off and today, our privately-held, Atlanta-based company employs more than 80 employees and serves more than 40 properties.  Our list of clients continues to grow.

Throughout all of our growth and success, one key principle remains the same and that is our commitment to excellence.  By conducting our business with honesty and integrity, delivering excellent customer service, showing respect for our fellow employees and clients and always ensuring a good experience for our clients, we have built a solid name in the Atlanta market.

At CSOA, we offer our clients the opportunity to be a part of something special!  We offer various levels of service to meet the different needs of our clients.  Whether you are looking for corporate, residential, or virtual Concierge service, we can help.  Our coverage plans include part-time Monday-Friday, full-time Monday-Friday, weekend coverage, 24/7 coverage, and everything in between.  Let us tailor a plan for coverage that meets the specific needs of your property.


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