Our Team

Our management team is housed in our corporate office located in Atlanta and is made up of a talented group of professionals, each with a deep level of expertise in the area of the company in which they serve. CSOA’s corporate management and office team includes the following individuals:

Penny Morriss Campbell
President & Owner

Lendy Fedors
Vice President, General Manager

Lisa Whitlow
Director of Corporate Operations

John Upshaw
Director of Residential Operations

Trazet Williams-McCarley
Residential Services Manager & Trainer

Virtual Concierge

Our Virtual Concierges handle all corporate concierge services remotely for a number of different commercial properties located in Midtown, Buckhead and the Perimeter areas. In the Virtual Concierge role, they assist with coordination and event planning, tenant events, promote, sell and distribute tickets for sporting events, theater events and concerts, coordinate lobby shows, make restaurant recommendations and reservations, handle catering requests and more.

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